Refund policy

Because supplements are ingestible products, purchases are final sale except when an item is damaged, defective, misprinted, incorrect, or confirmed lost in transit.

Damaged, defective, misprinted, or incorrect items

Report the issue within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the product, packaging, shipping label, lot number, and best-by date when available.

Packages believed lost

Report a package believed to be lost within 30 days after the estimated delivery date.

Approved claims

Approved claims may be resolved with a replacement or refund.

Items not eligible

We do not accept returns or issue refunds for buyer's remorse, opened products, an incorrect address supplied by the customer, unclaimed packages, or an order already in production. Cancellation requests are not guaranteed once production begins.

Nothing in this policy limits rights that cannot legally be waived.